At 931 Graphics, we offer a wide range of products and embellishment services to help businesses, schools, teams, churches, and organizations showcase their brand and message.

Our services include:

• Screen Printing – Ideal for custom t-shirts, hoodies, and apparel orders of all sizes.
  
• Embroidery – Professional stitching for polos, hats, jackets, bags, and uniforms.
  
• Direct-to-Garment (DTG) Printing – Full-color printing perfect for small orders and detailed artwork.
  
• Direct-to-Film (DTF) Printing – Durable, vibrant transfers that work on a variety of garments.
  
• Heat Transfer Vinyl (HTV) – Great for names, numbers, and specialty apparel applications.
  
• Signs & Banners – Custom yard signs, business signs, event signage, banners, decals, and more.
  
• Trophies & Awards – Recognition products including trophies, plaques, medals, acrylic awards, and custom awards.
  
• Laser Engraving – Personalized engraving on tumblers, gifts, awards, promotional items, and more.
  
• Rotary Engraving – Nameplates, identification tags, signage, and industrial marking products.
  
• Promotional Products – Branded items such as pens, cups, koozies, bags, and thousands of other promotional products.
  

If you're not sure which option is best for your project, our team can help you choose the right product and customization method to fit your needs, budget, and timeline.

There are NO setup fees for screen printing. We don’t charge for screens, like some shops. We do have a set amount of art time allotted per job, art fees may apply if the art time does run over significantly. On embroidery orders digitizing fees may apply for new art.

We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.

Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund. As a reminder, domestic return shipping is free.

We want to speak to you too! Contact us with any questions, concerns, or feedback. We will be sure to get back to you within 48 hours. However, please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner.

We currently ship to the United States. To inquire about shipping to a different destination, please contact us.

Standard shipping normally takes 3-5 days. Next day shipping is available on all domestic orders (for an additional charge). International shipping times depend on the products and destination (estimated at checkout).

All custom, personalized, made-to-order, and decorated items are non-returnable and non-refundable once production has begun.

This includes, but is not limited to:

• Screen printed apparel
  
• Embroidered apparel
  
• Custom signs and banners
  
• Promotional products
  
• Engraved items
  
• Trophies and awards
  
• Custom decals and stickers
  
• Any item containing custom names, logos, artwork, or personalized information
  

Defective or Incorrect Orders

If your order arrives with a manufacturing defect, printing error, embroidery error, engraving error, or if we made a mistake in fulfilling your order, please contact us within 7 days of receiving your order.

We may request photos of the issue to help us evaluate the problem. If the issue is determined to be our error, we will, at our discretion.

Customer-Provided Artwork & Approval

Customers are responsible for reviewing and approving all artwork proofs, spelling, colors, sizing, and design details prior to production. 931 Graphics is not responsible for errors that were approved by the customer during the proofing process.

Refunds are processed within 7 days from when we receive the item(s).